Shop-Ware - Shop Management Software

09/01/2026

🔧Two minutes. Big news. This is one you don't want to miss!

We're back alongside Autoshop Solutions breaking down the biggest news shaking up the industry right now — from O'Reilly's latest bid to the REPAIR Act and more. Tune in with us and stay informed. ⚡

08/30/2026

It's 8pm. Your shop's closed, but your customers aren't done looking 👉 40% of inquiries come in after business hours.

Somebody's brake light comes on during their commute home and they want a spot for tomorrow.

If they hit voicemail, they don't wait for a call back, they dial the next shop on the list. ☎️

Shop-Ware's AI Receptionist answers after you've locked up, books the appointment, and it's on your schedule in the morning for your team to confirm or check in. Explore how it works: https://pulse.ly/tlkzixk42q

08/23/2026

Every call to your shop is a customer deciding whether to trust you with their car. When your team's busy, that first impression can't be a voicemail.

Shop-Ware's AI Receptionist steps in when your team needs it most to answer common questions, book appointments, and hand off to your team when someone needs to step in. It lives within the shop management platform, not added on, so every call is handled the way your shop already runs. ⚡

Most importantly, when the phone rings, it always gets answered! See how it works: https://pulse.ly/adq54g5mly

08/19/2026

Mark your calendars: our VIP Shop Hero Awards ceremony is taking place on November 4th in Las Vegas! 🏆✨ But first, we need YOUR nominations. Who deserves to be honored on stage for being a 2026 Shop Hero? 🦸

Submit their nomination now: https://pulse.ly/oitxmzkdxv

08/17/2026

Heading to Worldpac STX Expo this week? We're teaming up with Autoshop Solutions to teach a class on turning your marketing spend into actual revenue. 💰Not theory. The real stuff: who your best customers are, how to keep them, and how to stop leaving money on the table after the phone rings!

Online class registration has closed but you can still make adjustments to your schedule on site, so if you aren't registered make sure to stop by the help desk and request to add class #6306 ⚡

08/16/2026

Your phone rings the most after-hours and when your team has the least time to answer it. 📞🚫 Advisor's are with a customer, techs are under hoods, and the call eventually goes to voicemail.

The problem: 85% of people won't call back if their first call goes unanswered. That's a booked job going to the shop that picked up. 😥 That's where our AI Receptionist jumps in to answer the calls your team can't, book the appointment, and keep the customer with you!

See what missed calls are costing your auto repair shop in 1-minute using our calculator: https://pulse.ly/jfvbebgj4k

08/13/2026

The Real Coach Alex joined our latest sponsored episode of Changing The Industry Podcast, and she came in hot with a take a lot of shop owners need to hear 👇

It's usually not a people problem, it's a process problem!

This session digs into service advisor training and how to actually build a shop that runs well, so if you're open to shaking things up, this is the session to tune into today! 🔧Full episode here:

Join Lucas and David with automotive coach Alex DeSantis for a candid conversation on communication, shop processes, employee expectations, and building a better repair business.

08/07/2026

Hey shop owners, we can't wait to see you today-Sunday at Shop Hackers hosted by Shop Fix Academy!

Catch us at the booth alongside 360 Payments / Autoshop Solutions and let's walk through how we will help your repair shop stand out in a crowded market ⚡🚘

08/07/2026

Curious how much missed calls are actually costing your auto repair shop? We built a quick calculator to show you!

Plug in your car count, average repair order, and roughly how many calls you miss 👉 it'll show you the revenue walking out the door, and what you'd get back by answering every call. 📞✅

Most owners are surprised by the number! Check yours: https://pulse.ly/01jcrrjbmo

08/04/2026

Every industry has its quiet heroes: the ones lifting up their teams, their customers, and their communities. 🚘❤️ Let's give them the spotlight they deserve. Nominate a Shop Hero before September 7th for the 2026 Shop Hero Awards in Las Vegas! 🎉

Submit your nomination here: https://pulse.ly/bwv8it7hlr