Shop-Ware - Shop Management Software

11/01/2026

Every shop has someone who raises a hand when it counts. At Autoworks in Kittery, Maine, that’s Pat Lanoue.

Pat started as a service writer and stepped into the store manager role when it opened up. He kept up his regular duties while taking on leadership, and he’s mentoring a new service writer along the way.

Drop him a congrats on his nomination! 🎉

10/30/2026

Attending The SEMA Show next week in Vegas? ✨
Stop by to meet Lucas and David of Changing The Industry Podcast in the Shop-Ware booth!

Take a breather from the busy expo floor and come talk shop with us for a few minutes. If you hold your shop to a higher standard, you'll fit right in. 😉

10/30/2026

Dominick Billings built a new shop’s operations from the ground up as foreman at Precision Autoworks LLC in Manchester, New Hampshire. That meant showing up on weekends and bending his own plans to keep the team running.

He also mentors interns and young technicians, and he helped a longtime friend rekindle his passion for the industry. Shops need people who build the system and then teach others how to run it! 💯

Give Dominick a big congrats for this well deserved nomination 🎉

10/29/2026

Five people nominated Chuck Mitchell of Tenpin Motors LLC for a 2026 Shop Hero Award, and it’s easy to see why!

Customers say Chuck and Angela put honesty and quality ahead of profit, explaining every repair clearly and pricing it fairly. Chuck also mentors students in local high school shop classes, and the shop has earned multiple Best of the Area wins in Fort Atkinson, Wisconsin.

Trust like that gets built one honest conversation at a time. ❤️ Leave Chuck a congrats below, and tell us about a shop in your town that earns it every day.

10/29/2026

We can't wait to see everyone in Las Vegas next week! ✨

Shops raising the standard run on Shop-Ware, and we'd love to meet more repair shop owners who hold themselves to a higher standard. Stop by our booth ( #11253) and bring your questions. 😃

Or, get a head start and connect before the show: https://pulse.ly/jvxh60jtzr

10/27/2026

Gerard AhQuin has spent more than two decades in the industry, working his way from parts sales all the way to autobody shop president. He’s a certified master technician and a Patriotic Employer Award recipient. 🏆 🚘

These days he’s training young technicians from the ground up at ADAS Calibration Centers of Hawaii and helping his team earn their ASE and Hawaii state certifications. Gerard is a 2026 Shop Hero Award nominee. Give him a shout out for all of the passion and time he pours into this industry!

10/26/2026

Today, shop owners are gathering in Ogden, Utah for the MARS Intensive, three days of building a real marketing plan with people who truly know this industry. 🚘💡

Tomorrow, our senior marketing manager, Mandee Smith, leads Session 9 from 11:15 AM to 12:15 PM: Stop Guessing Who Your Best Customer Is: Your Ideal Customer Profile Is in Your Data.

Your best customers are already in your records! In this session, Mandee will walk through how to find them and what to do once you do. See you there! 😃

10/26/2026

Being available around the clock feels like good customer service. David Roman makes the case that it's actually costing shop owners more than they realize. 🚩

🎙️ Changing The Industry Podcast

10/23/2026

Register for your spot today!

Do you really know who your ideal customers are, or are you just guessing?

Your shop's data might tell you more than you think! Mandee Smith from Shop-Ware - Shop Management Software is joining us at this year's MARS Intensive to present "Your Ideal Customer Profile Is in Your Data."

She'll be sharing how auto repair shops can use their existing customer data to better understand who they're serving, identify their ideal customers, and make smarter marketing decisions that attract more of the right people.

MARS is happening soon! Join us October 26–28 in Ogden, Utah. Register using the link in the comments!

10/20/2026

SEMA is around the corner! If improving how your shop runs is on your list for 2026, now's a good time to decide what you want from the show.

Shop-Ware is built for shops that hold themselves to a higher standard. Take a tour before you arrive, ask your questions, and see if it fits the way you want to run your shop: https://pulse.ly/vmbcymaftm

Then you can walk the show floor knowing what's worth a closer look. We'll see you in Las Vegas! ✨