Intelligent Contacts

Name: Intelligent Contacts
Address: Plano, TX, 75024, US
Telephone: +18002147490
Price range: $$

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Plano, TX
Intelligent Contacts

“Any way someone wants to interact and pay.”

Engaging technology solutions for clients to deliver a great customer experience. Productivity without limits.

Intelligent Contacts provides interactive communication solutions for clients to deliver a great customer experience by tailoring communication and payment options to match each individual’s preference. Combining industry best practices, predictive analytics, and best of breed technology, Intelligent Contacts delivers carrier-class contact center and PBX solutions equipped to handle thousands of u

sers in multiple sites globally, yet scalable enough to affordably provide those same high end tools for small and medium sized businesses. Administered from any web browser, tablet or smart phone, Intelligent Contacts obliterates the complexity of call center setup and management. Bridging communications with interactive payments, the PCI certified Intelligent Payments suite allows customers the choice of paying with credit/debit cards or bank accounts online, over the phone, through a payment IVR, via text, or even by waving their smart phone. Simple convenience ready when the customer is. Intelligent Contacts clients have confidence they can exceed the expectations of their customers with no technology hassles, long deployment cycles, or large capital expense. Eliminating the complex, cumbersome, and outdated legacy systems Intelligent Contacts delivers instant ROI with no waiting, no installation, no headache - just results! Instant ROI. Pro Services Expertise:
• Software Integration
• Payment Interface
• Online Payments
• Custom Reports
• Call Center Best Practices
• Mobile Marketing
• VoIP Telephony
• Dialer Administration
• Campaign Management

Intelligent Contacts tailors services to meet the individual needs of your organization. From project-based work to training, best practices consulting, and even call center outsourcing, we have the right people and technology to meet any business challenge related to increasing your contact rates and service levels. Product Related Services - Intelligent Contacts provides professional services to help rapidly maximize the value of our solutions. Anything from providing a dialer administrator, running messaging campaigns, managing text/SMS campaigns, and more. Our Professional Services team is here to help you achieve superior results and maximum ROI. Consulting Services - Intelligent Contacts offers the expertise and skills to help your organization install and maintain best practices throughout the business life cycle. The IC Professional Services team provides a unique combination of knowledgeable IT professionals, industry-leading technology, and proven business processes from multiple industries. Training - Intelligent Contacts provides a variety of training options to help customers successfully adopt best practices, manage compliance challenges, mitigate risk, and maximize the effectiveness of voice, text, e-mail, and web campaigns.

05/28/2026

The best customer experiences combine AI-driven efficiency with human understanding.
Technology should empower agents, not replace them.

05/26/2026

Your caller ID might be working against you. High volume doesn't matter if nobody answers. We identified 7 ways to reclaim your reach and fix your connection rates: https://zurl.co/SWCqL

A Diagnostic Guide for Contact Center Leaders Who Suspect Their Technology Is Costing Them Conversions

05/21/2026

Global Accessibility Awareness Day is here. Build digital experiences that welcome everyone. 💡 Learn how in our latest infographic:

05/19/2026

This Thursday is . Our latest blog post dives deep into why accessibility best practices are crucial for contact centers and payment platforms: https://zurl.co/oKbwo

Is your digital experience truly accessible to all?

This week is Global Accessibility Awareness Day, a time to reflect on how digital accessibility shapes the customer experience. For organizations managing

05/12/2026

On National , we celebrate the incredible dedication of nurses; the backbone of our system.

Modern care demands modern tools. Let's give our nursing heroes the support they deserve. Read more: https://zurl.co/JypPk

A Tribute to Our Healthcare Heroes On May 6-12, we celebrate National Nurses Week, honoring the dedicated professionals who are the backbone of our healthcare system. Nurses provide essential care and unwavering support to patients every day. Yet, despite their crucial role, many healthcare organiza...

05/05/2026

Customers don’t think in “channels”. They just want to pay quickly and move on, but when payments live outside your contact center, the experience breaks.

Embedded payments bring everything back together: one journey, one system, zero friction.

The result? Happier customers, more efficient agents, and better outcomes across the board.

Take a look: https://zurl.co/ym6F8

Streamline Payments Across Every Channel In the fast-paced world of contact centers, efficiency and customer satisfaction go hand in hand. Gone are the

04/29/2026

Fair Housing Month is almost over. Is your real estate agency ready for the rest of the year? Compliance, communication, and client trust all matter more than ever.

See how agencies are simplifying fair housing workflows and improving engagement: https://intelligentcontacts.com/the-fair-housing-compliance-challenge/

🏠

Ensuring Your Real Estate Agency Meets Standards and Engages Effectively April marks National Fair Housing Month, a crucial reminder of the significance

12/04/2025

Sometimes performance issues don’t start with agents, scripts, or lists;
they start deeper in the outreach engine itself.
Quiet delays, stalled talk time, caller ID issues, and slow workflows can impact results long before they appear in the metrics.

Here’s a little preview of 10 signals that often go unnoticed in outbound operations… but quietly limit RPC, efficiency, and revenue.
Want the full breakdown?
Read the complete article here: https://intelligentcontacts.com/10-signals-your-contact-center-platform-is-leaving-money-on-the-table/

10/22/2025

We’re one week away from The Contact Point, and you’re invited.
Join Intelligent Contacts and other industry professionals for an evening of conversation, connection, and tech that’s redefining the consumer journey.
🧠 Expect:
• Casual networking with peers
• Hands-on demos of our omnichannel + payments platform
• A behind-the-scenes look at the tools driving better compliance, engagement, and ROI
📍 Oct 29 | 4–7 PM CT | Plano, TX
🎟️ RSVP now and bring someone from your team
👉 https://lnkd.in/ec5nqGNx

hashtag hashtag hashtag hashtag hashtag hashtag

10/02/2025

"We’re not taking calls right now due to… our phone system being stuck in 2009."Sound familiar?
If your agents are fighting with outdated tech, siloed tools, or compliance headaches, you're not alone. But you *do* have options.

Intelligent Contacts helps modernize your contact-to-payment journey with:
🧠 AI-powered analytics
📞 Predictive dialer + omnichannel comms
💳 IVR and payment portal integrations
📈 Real-time insights for smarter decision-making
🔒 Enterprise-grade compliance built in
No more tech bottlenecks. No more “please hold” for innovation.

Let’s get you out of the past, and into faster revenue recovery.

Address

Plano, TX
75024

Telephone

+18002147490

Website

http://intelligentcontacts.com/

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