Contact Center Compliance

Contact Center Compliance The industry leader in TCPA and DNC compliance software for 20 years. Over 70 billion phone number sc Learn why leading companies trust DNC.com.

Contact Center Compliance is an experienced cloud based compliance provider that reduces the complexity of TCPA Wireless and Federal and State Do Not Call (DNC) regulations. We provide several innovative cloud compliance solutions including: DNC and TCPA Wireless scrubbing, Compliance Guidance, Compliance Training, as well as data enhancement.

🚨 Compliance Reminder: July Restricted DNC Dates Are ApproachingWith the July holidays right around the corner, it’s tim...
06/18/2026

🚨 Compliance Reminder: July Restricted DNC Dates Are Approaching

With the July holidays right around the corner, it’s time to ensure your outreach strategy aligns with the latest state and regional Do Not Call (DNC) regulations. Failing to adjust your dialer schedules for holiday restrictions can lead to costly compliance risks.
Before you launch your July campaigns, make sure your team has reviewed the restricted dates and specific state-by-state exemptions.

👉 Get the full list of July Restricted Calling Dates here: https://hubs.li/Q04lHWD_0

When it comes to TCPA compliance, there are two types of teams:🔴 The Reactive: Waiting for a complaint, an audit, or a n...
06/11/2026

When it comes to TCPA compliance, there are two types of teams:

🔴 The Reactive: Waiting for a complaint, an audit, or a new law to figure out your exposure.
🟢 The Proactive: Structuring compliance early, keeping documentation current, and mapping exposure ahead of time.

The biggest misconception? Thinking that being proactive is more work and more costly.

It isn't.

Compliance follows the same rule as any critical business system: It’s always most expensive when it’s deferred.

If your TCPA strategy has been a little deferred lately, it’s time to get ahead of the curve. Even if you feel covered, a fresh second set of eyes can catch the hidden vulnerabilities that are easily overlooked.

👉 Let's get ahead of it: https://bit.ly/4xfNoc2

⏰ Starting in just a few hours!The wait is over. Today at 10:00 AM PST, our CPO Isaac Shloss is joining an elite panel o...
06/09/2026

⏰ Starting in just a few hours!
The wait is over. Today at 10:00 AM PST, our CPO Isaac Shloss is joining an elite panel of regulators and financial leaders to tackle the future of compliance in debt settlement and collections.

If you want the latest insights on navigating FTC, CFPB, and state expectations, this is your final chance to join the conversation live.

Don't wait until you're reading the recap tomorrow—grab your spot now! 👇🔗 Join the Live Session: https://bit.ly/4fj96oT

Relying on a lead vendor or third-party call center (BPO) to handle your DNC scrubbing doesn't transfer your compliance ...
06/04/2026

Relying on a lead vendor or third-party call center (BPO) to handle your DNC scrubbing doesn't transfer your compliance liability.

Under the Telemarketing Sales Rule (TSR), list screening must be explicitly tied to the unique Subscription Account Number (SAN) of the organization whose goods or services are being sold.

If it isn't linked to your SAN, regulators treat it as "unattributed scrubbing"—leaving your company fully exposed to TCPA penalties that can reach up to $53,088 per call.

The good news? Getting your own account is straightforward, and your first 5 area codes are completely free.

Stop borrowing registry access and eliminate this hidden compliance blind spot.

👇 Scan the QR code in the graphic or click the link below to read our step-by-step guide to securing your corporate SAN: https://bit.ly/4u4oY2c

06/02/2026

The gap between debt settlement and collections is finally closing. 🤝
The conversation the financial services industry needs to have is happening on June 9th, and our Chief Product Officer, Isaac Shloss, is joining an incredible panel of regulators and industry leaders to break it down.

They’ll be tackling how compliance, transparency, and better data sharing can reduce legal risk and drive better consumer outcomes across both sectors.

📅 Date: June 9, 2026
⏰ Time: 10:00 AM PST
Trust us, you’re not going to want to miss this one: 👉 https://bit.ly/4dCnkju

June 2026 Restricted Call Dates are officially live! 📢Before your team makes their first dial next month, make sure you'...
05/20/2026

June 2026 Restricted Call Dates are officially live! 📢

Before your team makes their first dial next month, make sure you're aware of state-specific Do Not Call restrictions. Protect your business from legal risks, financial penalties, and damaged contact rates.

👇 Click the link below to get the most up-to-date schedule:
https://bit.ly/43k1iMl

Making connections and staying compliant. 🤝Having a blast at the Law Conference of Champions with the dream team. Come s...
05/06/2026

Making connections and staying compliant. 🤝
Having a blast at the Law Conference of Champions with the dream team. Come say hi to us at our table next to registration.

No rest for the compliant! ⚖️ We’re keeping our tradeshow momentum rolling at the Law Conference of Champions!If you're ...
05/05/2026

No rest for the compliant! ⚖️ We’re keeping our tradeshow momentum rolling at the Law Conference of Champions!

If you're looking for us, we’re stationed right by registration. Come say hi, grab some gear, and let’s dive into the future of legal outreach.

We are so proud to have Laurie Poulos representing the DNC team at the Boston Marathon! 🏃‍♀️✨Partnership is about going ...
05/01/2026

We are so proud to have Laurie Poulos representing the DNC team at the Boston Marathon! 🏃‍♀️✨

Partnership is about going the distance—whether it’s navigating complex compliance landscapes or conquering Heartbreak Hill. Incredible work, Laurie!

04/23/2026

📍 Speed Demo Stage | ⏱️ 2:55 PM Sharp
What happens in Vegas usually stays in Vegas.
What Isaac Shloss reveals at 2:55 PM on Friday — you'll want to share with the team.
5 minutes. The AI mistake you might already be making.
Can't make it? Stop by Booth #439 and pick up your free Agentic AI Compliance Readiness Guide. The blueprint for deploying AI outreach without walking into a lawsuit.

Address

350 E Street Ste 300A
Santa Rosa, CA
95404

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

(866) 362-5478

Website

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