Communications Systems Management

04/14/2025

Congratulations on opening SpringHill Suites by Marriott Tampa Downtown om opening! We are honored to be a part of bringing your technology "online"!
Phonesuite Alibi Security

01/09/2023

Hope you’re having a wonderful start to your new year!

12/27/2022

Happy Holidays from our CSM family to yours!

01/08/2020

CSM South is looking for part-time telephone professionals who love to be on the phone and work towards a common goal. An ideal appointment setter will have a strong work ethic, be self motivated, and enjoy adding to an exciting and focused culture. Work from our office in Tampa. Call 813-349-2102 to leave a message with your contact information and please email resume to [email protected]

Responsibilities include:
• Reaching out to small businesses and building relationships with owners, IT Managers, and other executives
• Making between 120-150 outbound calls per day
• Taking part in training sessions to improve knowledge of industry
• Being held to standards for production and making certain quotas are hit
• Adding to a fun and exciting environment

Qualifications for Appointment setter position:
• 1 + years successful call center experience
• Strong phone presence
• Confident tone in your voice and ability to reach decision makers
• No sales experience is required.
• Call center, Restaurant, Customer service background would be beneficial. It’s all about being a people person!

CSM SOUTH offers:
Average appointment setter earns $11-14 per hour, not including bonuses!
Excellent support staff and management
Fun, enjoyable work environment
Consistent growth over the past 30 years
Ability to work from
Excellent compensation package
High energy work environment
Family owned and operated
Hours available from 9:00 - 12:00 and 1:00 – 4:00 Monday thru Friday
Paid training
No nights or weekends
Overtime available for the right agent
Referral Bonuses
Paid time off (PTO) for full time after probation period

Job Type: Part-time, could become Full time with commitment

Salary: $10.00 to $12.00 /hour + Bonuses

Experience:
• sales: 1 year (Preferred)
• telemarketing: 1 year (Preferred)

10/03/2019

Last week, we commented on the marketplace for Avaya, the leading communications brand that appeared to be considering acquisition options to create a new home for itself in the current UC market. Now, it seems as though Avaya may be considering investing with a joint venture with communications and collaboration brand, RingCentral.

Avaya has said that it “needs more time” to study the strategic options available to it in the current marketplace. Although a decision was expected by the middle of September, “advanced talks” are ongoing.

Find out more: https://www.facebook.com/CSMFlorida/
Contact Us: +1 800-226-3389
Follow Us on Twitter:

UC Today reports on the latest technology news from around the globe. Read similar Unified Communications news to 'Is Avaya Pursuing RingCentral Instead of Selling Up?' here

10/03/2019

Digital Transformation (DX) isn’t just a buzzword anymore; it’s something that all companies need to consider, whether you’re a huge corporation or a tiny startup. According to IDC, around 40% of technology spending was set to go towards digital transformations this year. Everywhere you look, companies are investing in machine learning, in-depth analytics, and virtual assistants.

Of all the places to invest in digital transformation, your contact centre could be the environment that yields the most impact. So, how do you get started?

Find out more: https://www.facebook.com/CSMFlorida/
Contact Us: +1 800-226-3389
Follow Us on Twitter:

UC Today reports on the latest technology news from around the globe. Read similar Contact Centre news to 'Plan Your Contact Centre Transformation with RingCentral' here

10/03/2019

Leading communications company Avaya recently announced that its new private cloud solution, Avaya ReadyNow will be available with the launch of new partner-hosted and Avaya-based data centre across the APAC and EMEA regions.

The ReadyNow offering provides enterprise customers with the access they need to a Unified Communication and Contact Centre portfolio from Avaya, delivered via a private cloud environment. This solution will give today’s companies a convenient and automated path to cloud connectivity.

Find out more: https://www.facebook.com/CSMFlorida/
Contact Us: +1 800-226-3389
Follow Us on Twitter:

UC Today reports on the latest technology news from around the globe. Read similar UCaaS news to 'Avaya Launches Private Cloud - "ReadyNow"' here

10/03/2019

Mitel is recognised as a global leader when it comes to business communications technology. The company boasts 70 million connections across a hundred countries and has been around for nearly 46 years now.

The MiCloud Flex is a scalable business communication solution which takes connectivity above and beyond legacy on-premise systems, reducing both costs and complexity. The communication suite offers IP telephony, unified communications and collaboration – all bundled into one managed service.

Find out more: https://www.facebook.com/CSMFlorida/
Contact Us: +1 800-226-3389
Follow Us on Twitter:

UC Today reports on the latest technology news from around the globe. Read similar UCaaS Reviews news to 'Mitel MiCloud Flex - Taking You to the Cloud' here

10/03/2019

Out Loud: Mitel the Sports Technology Specialists

Sports teams and franchises represent some of the world's most beloved organisations. Just like all businesses sports specific industries have vital technology requirements. Mitel have been providing cutting edge communication and collaboration solution to sports teams, and franchises, for decades and Mitel join us in this episode to discuss its work most recently with Major League Baseball for its London Series event.

Richard first explains the relationship that Mitel have with Major League Baseball. Communication technology plays an intrinsic role within the fabric of baseball providing various different avenues for direct discussion between the teams, coaching staff and officials. Richard tells Patrick that providing insight for all the stakeholders, including fans, is vital to providing great entertainment.

Mitel have taken huge steps to ensure that it has a deep understanding of the processes and nuances of baseball allow it to provide technology solutions that are truly effective and maintain the integrity of the sport.

Find out more: https://www.facebook.com/CSMFlorida/
Contact Us: +1 800-226-3389
Follow Us on Twitter:

UC Today reports on the latest technology news from around the globe. Read similar Unified Communications news to 'Out Loud: Mitel the Sports Technology Specialists' here