Merlin Software

Merlin Software We design, develop & support Cobalt Retail: a fully integrated business software solution. It's produced as a one-stop business software solution!

We are an independent company that has been family owned and operated for over 40 years. Cobalt Retail is designed, developed, and supported by the Merlin Software team at our Adelaide based office. Cobalt Retail is a business management software system that provides sales, accounting, payroll, workshopping, and brokering solutions to retailers. We cater for small standalone businesses, through medium-sized multi-site businesses, all the way to franchise networks on national scales. Our team really is friendly and we will be more than happy to help!

As we approach the end of the year, it can be a good opportunity to tackle some of those jobs that are harder to get to ...
26/10/2026

As we approach the end of the year, it can be a good opportunity to tackle some of those jobs that are harder to get to when business is busy.

It might be time to review your stock, tidy up customer or product information, look over your reporting, or think about processes that could work a little better heading into the new year.

Even a few small housekeeping jobs now can help you start the next year feeling more organised.

And if there’s something in Cobalt RMS you’ve been meaning to learn more about, this can be a good time to explore it. Our Support Team is always happy to help.

When you hear ‘retail management system’, the point of sale might be the first thing that comes to mind.But there’s a lo...
23/10/2026

When you hear ‘retail management system’, the point of sale might be the first thing that comes to mind.

But there’s a lot happening behind every sale – stock, customers, accounts, payroll, reporting and more.

Cobalt RMS is designed to bring those different parts of your business together in one system, with modules to suit the way your store operates.

Swipe through for a look at just some of what Cobalt RMS can help you manage.

Want to see how it could work in your business? Talk to our team or book a demo.

Wondering what Cobalt RMS could look like in your business?A personalised demo is a simple way to find out. We’ll show y...
20/10/2026

Wondering what Cobalt RMS could look like in your business?

A personalised demo is a simple way to find out. We’ll show you around the system, talk through the features and modules relevant to your store, and answer your questions along the way.

No two retail businesses operate exactly the same way – so bring along the questions that matter to yours.

Book a demo and see Cobalt RMS in action:
https://www.merlinsoftware.com.au/contact/

Cobalt RMS might be at the heart of what we do – but software isn’t the only way we support our clients.The Merlin team ...
15/10/2026

Cobalt RMS might be at the heart of what we do – but software isn’t the only way we support our clients.

The Merlin team can also help with the technology that keeps your store running day to day, including computers, laptops, printers, tablets, POS hardware and Microsoft 365.

For our clients, that can mean fewer different providers to deal with – and a familiar team to call when you need a hand.

Just another way we partner with retailers for the long term.

Matt on our stand at HBT National Conference 2026 today. He and Brad are loving catching up with our clients and meeting...
15/10/2026

Matt on our stand at HBT National Conference 2026 today. He and Brad are loving catching up with our clients and meeting so many new faces! If you’re at the trade show, come past and say hi. 👋

Sometimes the most useful ideas come from getting in a room with people who understand your business.Our user group meet...
12/10/2026

Sometimes the most useful ideas come from getting in a room with people who understand your business.

Our user group meetings give Cobalt RMS clients the chance to learn, ask questions, share experiences and pick up practical tips from the Merlin team and other retailers.

Chloe Casson from Frankland Rural is a user group fan.

Some jobs are easier when you can take the system to the stock – rather than the stock to the system.Cobalt Touch lets y...
08/10/2026

Some jobs are easier when you can take the system to the stock – rather than the stock to the system.

Cobalt Touch lets you access everyday Cobalt RMS functions from a smartphone or tablet, whether you’re on the shop floor, out the back or on the road.

Use it for stocktaking, stock ordering, sales, dispatch and delivery, product and customer management, picking slips, quoting and more.

It’s a practical way to keep Cobalt RMS close at hand when the job takes you away from the counter.

Want to know more about Cobalt Touch? Talk to the Merlin team.

A quick heads-up for the Labour Day public holiday. Our Head Office will be closed on Monday 5 October, with the team ba...
03/10/2026

A quick heads-up for the Labour Day public holiday. Our Head Office will be closed on Monday 5 October, with the team back on deck as usual from Tuesday.

Our after-hours service will continue to operate for any urgent enquiries.

We hope everyone enjoying the long weekend has a safe and relaxing break.

Help is always at hand. Sometimes you just need a quick answer to keep things moving. That’s where the Cobalt RMS Knowle...
29/09/2026

Help is always at hand.

Sometimes you just need a quick answer to keep things moving. That’s where the Cobalt RMS Knowledge Base comes in.

Available 24/7, it’s packed with practical resources to help you and your team get more from the system – including step-by-step instructions, helpful how-tos and detailed module guides.

It’s a handy first stop whenever you need a refresher or want to learn something new.

🖱 Explore the Knowledge Base: https://support.merlinsoftware.com.au

And, of course, our Support Team is always just a call or email away when you need us.

23/09/2026

Keeping Cobalt RMS moving forward 💪

Retail businesses don’t stand still – and neither does Cobalt RMS.

Every quarter, we roll out updates and improvements to keep the system working well for the businesses that rely on it every day. And many of those improvements start with feedback from our clients.

If there’s a feature or improvement you’d like to suggest, we’re always keen to hear it. Your day-to-day experience helps us understand what will make Cobalt RMS even more useful.

💡 Share your ideas with our team at support.merlinsoftware.com.au

Address

270 Grange Road
Flinders Park, SA
5025

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+61883541600

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