PayNearMe

PayNearMe PayNearMe transforms the payment experience for non-commerce businesses and their customers. Follow us on X and LinkedIn:

© 2023 PayNearMe Inc.

With PayXM™—the first platform for Payment Experience Management—every touchpoint is simple, driving satisfaction and accelerating payments. PayNearMe is the modern, reliable payments platform that facilitates cash, debit, credit, ACH and mobile-first payments, including Apple Pay, Google Pay, Cash App Pay, PayPal and Venmo, for thousands of businesses and government agencies nationwide. With its

great mobile experience, PayNearMe’s technology provides a simple way for businesses to collect payments through an intuitive, consistent experience for their customers. In addition, payment reminders and mobile wallet integration drive more on-time payments. To make a cash payment in their own neighborhood, consumers visit any of our 60,000 trusted locations in the U.S., which include 7-Eleven®, Walmart®, Family Dollar®, Casey's General Stores®, Dollar General® and ACE Cash Express stores. PayNearMe processes cash payments for the IRS, Comcast, Greyhound, Oportun and the California Department of Child Support Services, among others. PayNearMe is offered by PayNearMe MT, Inc., which is a wholly owned subsidiary of PayNearMe, Inc. All rights reserved. Money transmission services are provided by PayNearMe MT, Inc, a wholly owned subsidiary of PayNearMe, Inc.

Leading organizations like Consumer Portfolio Services, are rethinking the payment experience. Not just adding more paym...
09/01/2026

Leading organizations like Consumer Portfolio Services, are rethinking the payment experience. Not just adding more payment methods, but making it easier for customers to complete payments independently.

Auto lenders focus heavily on transaction fees, but the real cost driver is often hidden in payment exceptions.In this a...
08/31/2026

Auto lenders focus heavily on transaction fees, but the real cost driver is often hidden in payment exceptions.

In this article for Auto Remarketing, PayNearMe's Dawn Fretwell breaks down why failed payments, manual workarounds and borrower friction quietly drive servicing costs, and how Payment Experience Management can significantly reduce them.

Read the full article: https://na2.hubs.ly/H07x6V90

Great teams are built on open communication, and that starts at the top.We’re proud to foster a culture where curiosity ...
08/28/2026

Great teams are built on open communication, and that starts at the top.

We’re proud to foster a culture where curiosity is encouraged and transparency helps everyone do their best work.

Gen Z makes up just 4% of credit union membership today.That’s more than a generational gap. It’s a signal that the expe...
08/27/2026

Gen Z makes up just 4% of credit union membership today.

That’s more than a generational gap. It’s a signal that the experiences that built loyalty with previous generations may not be enough to win the next one.

For younger members, the payment experience is part of the member experience. They expect to pay from their phones, use the digital wallets already part of their daily lives and complete a payment without unnecessary logins, steps or support calls. In fact, 61% of Gen Z consumers are open to making loan payments through digital wallets.

Payment Experience Management helps credit unions turn those expectations into an advantage—combining payment choice, effortless self-service and personalization to remove friction across the payment journey.

Because winning the next generation won’t come from simply offering more ways to pay. It will come from making every payment experience feel like it was designed for the member.

Read more about what credit unions can do to compete for the next generation. Link in comments.

Most organizations spend hours negotiating payment processing fees. But what if the biggest cost isn't the transaction f...
08/26/2026

Most organizations spend hours negotiating payment processing fees. But what if the biggest cost isn't the transaction fee?

Our latest research found that 82% of operational payment costs are driven by payment failures and disputes—things such as ACH returns, chargebacks and manual reconcilliation.

Reducing payment exceptions upstream can dramatically lower operational costs downstream.

It's time to start measuring the total cost of payment acceptance, not just the cost of processing a transaction.

Read The Payment Experience Gap report to learn more. Link in comments.

When you offer your borrowers numerous self-service payments options, it can have a "silencing effect" on your phone lin...
08/25/2026

When you offer your borrowers numerous self-service payments options, it can have a "silencing effect" on your phone lines - just ask You Drive Auto!

What does it really cost a credit union to collect a loan payment?The transaction fee might be $1.20, but the total cost...
08/24/2026

What does it really cost a credit union to collect a loan payment?

The transaction fee might be $1.20, but the total cost could be closer to $7.22.

Our latest research reveals that more than 80% of the total cost of accepting payments happens outside the transaction itself, spread across member support, payment failures, operational work and payment friction.

Thank you to CU Today and Ray Birch for digging into our Payment Experience Gap report and what it means for credit unions.

Read the full article to learn why looking beyond transaction fees could uncover a much bigger opportunity to reduce costs and improve the member payment experience:

https://na2.hubs.ly/H07nLjG0

We're thrilled to welcome Amit Modlinger to the PayNearMe team as our newest Director of Analytical AI & Data Platforms!...
08/21/2026

We're thrilled to welcome Amit Modlinger to the PayNearMe team as our newest Director of Analytical AI & Data Platforms!

Welcome, Amit 👋

A toll payment shouldn’t become a violation simply because paying it is too complicated. Yet payment friction can have c...
08/20/2026

A toll payment shouldn’t become a violation simply because paying it is too complicated. Yet payment friction can have costly consequences for toll agencies, contributing to missed payments, higher collection costs and billions in lost revenue.

In an article for Electronic Payments International, PayNearMe’s Lew Gaskell delves into why making it easier to pay can make a meaningful difference—and how even small changes to the payment experience can help improve payment completion for tolling agencies.

Full article in the comments.

Every customer support interaction has a cost.If one in five payments requires assistance, those phone calls, chats and ...
08/19/2026

Every customer support interaction has a cost.

If one in five payments requires assistance, those phone calls, chats and emails quickly become one of the largest hidden costs of accepting payments.

Our research found:
☎️ 20% of payments require customer assistance
💰 The average assisted interaction costs $13.50
💵 That's an average support cost of $2.70 per payment

The biggest opportunity isn't hiring more agents—it's making payments simple enough that customers don't need help in the first place.

Learn more in The Payment Experience Gap report. Link in comments.

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