rater8

06/01/2026

Please give a warm welcome to rater8’s newest new-bee, Deanna Stokoe! 🐝

Deanna joins the hive as a Client Success Manager. With more than 5 years of experience building proactive customer engagement strategies and scalable programs, Deanna brings a customer-first mindset and analytical approach to helping teams improve retention, identify growth opportunities, and strengthen customer impact.

Based in Morristown, TN, Deanna enjoys writing, exploring fantasy worlds, and gaming in her spare time. 📚🧙‍♀️🎮

We’re excited to welcome Deanna to the rater8 hive, where our Great Place To Work™ certification reflects our commitment to fostering an exceptional workplace.

05/27/2026

A single patient comment may not tell the whole story, but it can point your team toward one. 🧑‍💻💬

“If one patient has an issue, based on our volume, I know 15, 20, 25, 30 have that issue,” said John Bulmer, Public Information Officer at Capital Cardiology Associates.

From spotting recurring themes to making small operational changes, patient feedback can help healthcare teams improve the care experience from the inside out.

Our latest article shares four ways leading practices are turning patient feedback into smarter decisions.

Visit the rater8 blog to learn more:
https://hubs.ly/Q04j17jz0.

Most practices collect patient feedback, but far fewer use it. Check out these four patient feedback best practices from leading healthcare organizations.

05/26/2026

For OrthoGeorgia, a 24-provider orthopedic group with 6 locations, the goal wasn’t just to be seen by prospective patients. It was to be chosen.

A billboard can build awareness, but a strong online reputation builds confidence.

With rater8, OrthoGeorgia strengthened their online reputation, streamlined reviews, and used patient feedback to support smarter operational decisions.

See what rater8 can do for your practice. Book your demo today:
https://hubs.li/Q04f4Dzt0.

05/21/2026

Say hello to this month’s employee spotlight, Celia Herrmann, one of rater8’s stellar Account Executives!

After three years at rater8, Celia says her favorite part of the job is simple: the people. Outside of work, she loves spending time outdoors with her husband and kids and unwinding with a good book. 🌳🥾📚

Say hey to Celia in the comments below!

05/18/2026

For Cheyenne Obstetrics & Gynecology, a 6-provider group based in Cheyenne, Wyoming, delivering personalized care was already second nature. The next step was making sure more women in their community could find that care online. 📱🔍

With rater8, Cheyenne OBGYN strengthened its online visibility, increased patient feedback, and stood out in local search when prospective patients were looking for a provider they could trust.

May is National Women’s Health Month, a timely reminder that access to trusted care starts long before a patient walks through the door. 💛

Read the full success story:
https://hubs.li/Q04f4t0N0.

05/12/2026

, you were a gr8 time! 🐝

The rater8 team had a packed few days connecting with healthcare marketing leaders, meeting new faces at the booth, sitting in on thoughtful live sessions, and wrapping it all up with our Last Hurrah Happy Hour.

Thank you to everyone who stopped by, shared your perspective, and made the week so memorable. 🏔️✨🤝

05/12/2026

Trust matters before patients ever walk through the door, and for Piedmont Cancer Institute and its team of 17 providers, that meant finding a better way to align their online reputation with the care experience they were already delivering every day.

Today, they’re using patient feedback to motivate providers, guide operational improvements, and strengthen visibility in local search.

Join our growing list of clients across 80+ specialties. Visit the link below to see rater8 in action.
https://hubs.li/Q04f4kcY0

05/06/2026

Negative reviews can feel personal, but patients often read them differently than doctors do.

They look for patterns. They pay attention to how a practice responds. And they use the full picture to decide whether they can trust the care experience. 🧑‍⚕️💬

In our latest article, we break down three common mistakes doctors make when it comes to negative reviews and what to do instead.

Read more:

The instinct to ignore negative reviews is where many providers go wrong. Learn what these reviews really mean and how they influence patient behavior.

05/04/2026

is almost a wrap...so let's go out with a bang! ✨🥂

Tomorrow at 8:30 PM, join us at the Gibson Lounge for The Last Hurrah Happy Hour to connect, unwind, and celebrate before heading home.

Expect cocktails, apps, and a relaxed, drop-in atmosphere. Plus, a $1,000 giveaway!

Click the link below to secure your spot:
https://hubs.li/Q04dFhDz0.

Special thanks to our partners for co-hosting with us: Target Continuum, Ours Privacy, WG Content, Core Creative, Symetris, Reason One, and SearchStax Inc.

04/30/2026

Who's headed to ? 🥂✨🏔️

On Tuesday, May 5, at 8:30 PM, join us at the Gibson Lounge for The Last Hurrah Happy Hour to connect, unwind, and celebrate before heading home.

Expect cocktails, apps, and a relaxed, drop-in atmosphere. Plus, a $1,000 giveaway!

Click the link below to secure your spot:
https://hubs.li/Q04dyT_d0.

Special thanks to our partners for co-hosting with us: Target Continuum, Ours Privacy, WG Content, Core Creative, Symetris, Reason One, and SearchStax Inc.