rater8

10/28/2026

Patients may arrive to their appointments with a diagnosis in mind, a treatment they want to ask about, or questions shaped by AI.

In rater8’s 2026 Patient Choice Report, 47% of patients said they’ve used AI to research healthcare providers.

Our latest article looks at how healthcare organizations can meet patients where they are throughout that journey.

Visit the link below to learn more:
https://hubs.li/Q04CBXyT0.

Patients using AI for health information may bring questions to visits. Learn how healthcare organizations can support them with accurate information.

10/22/2026

Your reviews tell a story. What else can patient feedback reveal? 🧑‍💻🔍

On Tuesday, November 3, at 3 PM CT, join rater8 at athenahealth’s for our breakout session: “AI Is Changing How Patients Choose a Provider. Will They Find You?”

Hear from healthcare leaders about how they use patient feedback to understand the patient experience and strengthen their online reputation as AI changes how patients search for care.

Featuring:
• Victoria Wood, Chief Experience Officer, Community Health Centers - CHC
• Amanda Lin Salazar, Patient Experience Manager, Gonzaba Medical Group
• Joy Tu, Vice President of Strategic Partnerships, rater8
• Kara Emerson, Director of Patient Experience Product Strategy, athenahealth

Register now through your athenahealth portal: https://hubs.li/Q04BYS_K0.

10/21/2026

Patient choice often takes shape before the first appointment is booked. 🧑‍💻

So, how can healthcare organizations show up clearly and consistently across search, reviews, and AI-generated answers? ✨

On Wednesday, October 28, join rater8’s Senior Account Executive, Brittany Young; Castle Connolly Top Doctors’ VP of Sales, Sharon Razo; and Campbell Clinic Orthopaedics’ Director of Marketing and Public Relations, Irina Ollar, to learn how transparency and verified reviews build pervasive visibility across local and AI-generated search so patients see the same trusted story no matter where they look.

See you at !

10/15/2026

When a patient asks AI for a doctor recommendation, your website is only one part of the answer. 🔍✨

AI tools like ChatGPT pull information from across the web, including provider directories, review sites, Google Business Profiles, and social media profiles.

If those sources don’t tell a consistent story, it can be harder for patients and AI to know what to trust.

Our latest article breaks down three ways healthcare organizations can strengthen their visibility in AI search.

Visit the rater8 blog to learn more:

AI tools are changing how patients search for care. Learn how outdated provider information can lead to wrong answers and what healthcare organizations can do.

10/07/2026

🎉 We’re excited to announce our partnership with Castle Connolly Top Doctors.

By pairing Castle Connolly’s peer-nominated recognition with rater8’s patient feedback tools, healthcare organizations can strengthen their online image and give prospective patients a more holistic picture of both provider recognition and the patient experience.

“Castle Connolly has spent decades building trust around recognizing exceptional providers, while rater8 helps those providers continuously capture authentic feedback from the patients they serve," said rater8 Founder and CEO, Evan Steele. "Together, we’re helping healthcare organizations build a more complete online presence that reflects both the quality of care they deliver and the experience patients can expect."

Visit the link below to read more about the partnership.
https://hubs.li/Q04zspN50.

/PRNewswire/ -- Castle Connolly, a trusted source for identifying the nation's top healthcare providers for more than 35 years, and rater8, a leader in...

09/28/2026

Social media is playing a bigger role in how patients choose a provider. 👨‍💻💬

In rater8’s 2026 Patient Choice Report, 30% of patients who searched for a new doctor in the past year said social media influenced their decision.

rater8 is expanding raVE, the rater8 Visibility Engine, with social media management functionality, giving your organization one place to manage its social presence:

✅ Publish to Facebook, Instagram, Google Business Profile, Apple Business Connect, LinkedIn, TikTok, and your website
✅ Monitor and reply to comments without switching apps
✅ Send and receive direct messages
✅ Track performance by post and location

Learn more: https://hubs.li/Q04yrXfR0.

Manage your social media accounts directly from rater8. Create it once, publish it everywhere.

09/23/2026

One month to go until our 2026 Annual Meeting!

As we count down to another great Annual Meeting, we’re kicking things off by celebrating the organizations that help make it possible.

A huge thank you to our Endorsed Business Partners for your continued support and partnership!

09/21/2026

For OrthoGeorgia, strengthening its online reputation across 24 providers and 6 locations meant rethinking where its marketing dollars could make the biggest impact. ⭐

One of those decisions? Trading a billboard for rater8.

After more than 60 years of building its reputation through great care and word of mouth, OrthoGeorgia partnered with rater8 to bring that same reputation online and make patient feedback work harder for the organization.

The results:

⬆️ 8% increase in booked urgent care appointments
⭐ 2,414% increase in online reviews
📈 20% increase in Google Business Profile views

And the impact went beyond online reputation. OrthoGeorgia also used patient feedback to coach physicians, recognize employees, and make meaningful improvements to the patient experience.

See how they turned decades of patient trust into a reputation built for the way patients search today:
https://hubs.li/Q04xYyrV0.

09/17/2026

Google is bringing local provider recommendations into AI Overviews and AI Mode. And early research shows those AI-generated results don’t always match the traditional local pack.

For healthcare organizations, strong local rankings still matter. But so do the provider information, listings, and reviews Google finds across the web.

Our latest article breaks down what’s changing and what healthcare organizations can do now to stay visible. 👇

Learn how Google’s AI local pack is changing local healthcare search and what organizations can do to improve visibility across AI and traditional search.

09/10/2026

We’re heading to Austin! 🤠⭐

The rater8 team will be out of the office September 14–16 for our annual company retreat.

During this time, our team will be recharging and collaborating on ways to bring our clients even better service!